Permanent Part Time
Hours: 22.2 per week (Tuesday - Thursday) or (Wednesday - Friday)
Location: Birmingham Museum & Art Gallery / other BMT sites subject to business needs
We have two exciting opportunities for individuals to join the team as Food & Beverage Assistants. Based at The Edwardian Tea Rooms, Birmingham Museum & Art Gallery, you’ll be predominantly working either Tuesday - Thursday or Wednesday - Friday.
As a Food & Beverage Assistant you will be taking orders, preparing food and drinks, serving either at the counter or at the tables, washing up, cash handling, clearing tables. You'll be proactively upselling and ensuring that visitors have a great experience of dining with us. You will play a critical role in the customer journey! At all times you will make sure that the very best customer service is provided. You'll also be friendly and keen to roll up your sleeves and get stuck into whatever tasks you are set, no matter what the day holds.
To succeed in these roles we are looking for the following:
- Cash handling experience
- Previous experience within a similar environment
- Food Safety Level 2 and Food Allergen training preferable - however full training will be given
- Have a great eye for detail and is an excellent organised individual.
- Able to demonstrate previous experience of upselling items
Please note the site named is likely to be your most regular place of work, however you may be required to work at other BMT sites from time to time as the business requires.
If you feel like you have the right skills and experience for these roles, then please apply!
Important information:
When completing your online application form, you must ensure all parts of the form are completed in full. You will need to clearly demonstrate in your supporting statement the above skills and experience we are looking for as well as why you believe you are a suitable candidate. (CV's are not accepted). However, if you have any additional access needs, please do get in touch with the recruitment team and we will endeavour to support you with alternative application processes.
Interviews will be taking place in late November with a panel including Noor Miah - Food & Beverage Manager. In advance of the interview, you will receive a copy of the interview questions to prepare, and you will have an opportunity to express any reasonable adjustments you might need.
We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced.
Any offer of employment will be subject to pre-employment checks being carried out.
Close date for applications is 15th November 2026. If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.